Ajmal Makan Jobs 2022 – Call Center Agent Vacancy : Ajmal Makan is hiring for the position of Call Center Agent. Those job seekers who are interested in the vacancy should check all details before applying for the Call Center Agent vacancy in Masqaţ, Oman .
Ajmal Makan Careers Notification for the Call Center Agent Jobs
Persons who want to be an employee at Ajmal Makan, should check all details like qualification they need for Ajmal Makan jobs, required age for Ajmal Makan vacancy, what is selection procedure in Ajmal Makan , how to apply for Ajmal Makan vacancy etc, etc…. after reading carefully Ajmal Makan official job notification, they may apply for their deserving vacancy in Ajmal Makan.
Ajmal Makan Careers : Call Center Agent Vacancies Brief Details
|Vacancy Name||Call Center Agent|
|Job Location||Sharjah - United Arab Emirates|
Job Description For Call Center Agent Position In Ajmal Makan
About the Job/ Role
We are currently looking for full-time Call Center Agents whose main objectives are (but not limited to):
Answer incoming calls and manually dial calls to entertain real estate leads, answer inquiries and questions, distribution of leads via CRM, manage daily targets, and become a leader. Maintain daily reports and share with concerned parties.
Duties and Responsibilities:
1. Handle customer inquiries both over the phone and by live chat.
2. Research required information using available resources.
3. Maintain daily call targets.
4. Follow up on Abandoned Calls.
5. Provide customers with product and service information.
6. Enter new customer information into the system (CRM).
7. Update existing customer information.
8. Share customer introduction emails, forms, and applications.
9. Identify and escalate priority leads.
10. Route calls to the appropriate resource.
11. Follow up on customer calls where necessary.
12. Document all call information according to standard operating procedures.
13. Complete call logs.
Educational Background: Bachelor’s degree in Business Administration, Marketing, or any related field.
Requested Training: Advanced training.
Experience: 0-2 years.
1. Technical proficiency in relevant computer applications.
2. Required language proficiency Arabic / English/French.
3. Knowledge of customer service principles and practices.
4. Knowledge of call center telephony and technology.
5. Experience in a call center or customer service environment.
6. Good data entry and typing skills.
7. Knowledge of administration and clerical processes.
8. Verbal and written communication skills.
9. Listening skills.
10. Problem analysis and problem-solving.
11. Customer service orientation.
12. Organizational skills.
1. Good attention to details.
5. Stress tolerance.
About the Company
Ajmal Makan Real Estate Development is a highly ambitious company with a universal vision, led by a team of passionate professionals who are ready to challenge the status-quo and conventional ways to achieve significant advancements in economic, social and environmental development within the Real Estate economy.
Ajmal Makan Real estate is a UAE based corporation, with impeccable real estate development credentials. The company has demonstrated a series of success stories, starting with the launch of its iconic Ajmal Makan City Sharjah Waterfront project.
A pioneering and reputable company, Ajmal Makan Real estate Development is determined to continue to revolutionize the industry. Furthermore, the company is set to evolve through a diversified business portfolio, refusing always to compromise on quality or values, thus ensuring to provide a Utopian lifestyle to provide heavenly living that its stakeholders envision.
Building on innovation that will inspire generations to come, Ajmal Makan Real estate is creating a world-class destination for living, business and tourism. With the creation of legacy projects that span a range of sectors (residential, commercial, retail and leisure) Ajmal Makan promises to be an influential and sustainable part of the UAE’s landscape and future initiatives.