Ajmal Makan Careers – Call Center Agent Vacancy

Sharjah - United Arab Emirates

Ajmal Makan Jobs 2022 – Call Center Agent Vacancy : Ajmal Makan is hiring for the position of Call Center Agent. Those job seekers who are interested in the vacancy should check all details before applying for the Call Center Agent vacancy in Masqaţ, Oman .

Ajmal Makan Careers Notification for the Call Center Agent Jobs

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Ajmal Makan Careers : Call Center Agent Vacancies Brief Details

Employer Ajmal Makan
Vacancy Name  Call Center Agent
Job Location Sharjah - United Arab Emirates

Job Description For Call Center Agent Position In Ajmal Makan

About the Job/ Role

We are currently looking for full-time Call Center Agents whose main objectives are (but not limited to):
Answer incoming calls and manually dial calls to entertain real estate leads, answer inquiries and questions, distribution of leads via CRM, manage daily targets, and become a leader. Maintain daily reports and share with concerned parties.

Duties and Responsibilities:

1. Handle customer inquiries both over the phone and by live chat.
2. Research required information using available resources.
3. Maintain daily call targets.
4. Follow up on Abandoned Calls.
5. Provide customers with product and service information.
6. Enter new customer information into the system (CRM).
7. Update existing customer information.
8. Share customer introduction emails, forms, and applications.
9. Identify and escalate priority leads.
10. Route calls to the appropriate resource.
11. Follow up on customer calls where necessary.
12. Document all call information according to standard operating procedures.
13. Complete call logs.


Educational Background: Bachelor’s degree in Business Administration, Marketing, or any related field.
Requested Training: Advanced training.
Experience:  0-2 years.


1. Technical proficiency in relevant computer applications.
2. Required language proficiency Arabic / English/French.
3. Knowledge of customer service principles and practices.
4. Knowledge of call center telephony and technology.
5. Experience in a call center or customer service environment.
6. Good data entry and typing skills.
7. Knowledge of administration and clerical processes.
8. Verbal and written communication skills.
9. Listening skills.
10. Problem analysis and problem-solving.
11. Customer service orientation.
12. Organizational skills.

Key Competencies:

1. Good attention to details.
2. Judgment.
3. Adaptability.
4. Teamwork.
5. Stress tolerance.
6. Resilience.
7. Hardworking.

About the Company

Ajmal Makan Real Estate Development is a highly ambitious company with a universal vision, led by a team of passionate professionals who are ready to challenge the status-quo and conventional ways to achieve significant advancements in economic, social and environmental development within the Real Estate economy.

Ajmal Makan Real estate is a UAE based corporation, with impeccable real estate development credentials. The company has demonstrated a series of success stories, starting with the launch of its iconic Ajmal Makan City Sharjah Waterfront project.

A pioneering and reputable company, Ajmal Makan Real estate Development is determined to continue to revolutionize the industry. Furthermore, the company is set to evolve through a diversified business portfolio, refusing always to compromise on quality or values, thus ensuring to provide a Utopian lifestyle to provide heavenly living that its stakeholders envision.

Building on innovation that will inspire generations to come, Ajmal Makan Real estate is creating a world-class destination for living, business and tourism. With the creation of legacy projects that span a range of sectors (residential, commercial, retail and leisure) Ajmal Makan promises to be an influential and sustainable part of the UAE’s landscape and future initiatives.

About Company

Ajmal Makan Real Estate Development
Al Ittihad St - Sharjah - United Arab Emirates

Job Information

Status: Expired No of vacancies: 1 Job type: Full Time Job level: Mid level Salary: AED0 /Per Month Publish date: 12 Dec 2022

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